1. ScopeThis Privacy Policy describes how Akcurin Inc, doing business as AKCHURIN NEW YORK (“AKCHURIN NEW YORK,” “we,” “us,” or “our”), collects, uses, discloses, and retains personal information when you visit
akchurin.com (the “Site”) or use our online boutique, concierge services, reservations, residence management services, or other services (collectively, the “Services”). This Policy applies only to United States residents and reflects compliance with the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), the New York SHIELD Act, and other applicable U.S. federal and New York State privacy laws.
2. Data ControllerAkcurin Inc is the data controller for personal information collected through the Site. All privacy inquiries may be directed to Info@akchurin.com.
3. Personal Information We CollectWe collect the following categories of personal information:
a.
Identifiers: name, email address, billing and shipping address, telephone number, date of birth, and government-issued identification only when required for authentication or fraud prevention.
b.
Commercial Information: order history, purchase records, product preferences, wish lists, sizes, concierge requests, and records of goods or services obtained.
c.
Financial Information: payment card details, billing address, and transaction verification data. Payment card numbers are processed by PCI-DSS-compliant payment processors and are not stored by Akcurin Inc.
d.
Residence and Hospitality Information: stay dates, guest names, dietary preferences, accessibility requirements, household details, arrival and departure details, and other preferences relevant to residence management.
e.
Concierge and Service Communications: messages, requests, service histories, photographs you submit, and records of communications with our team.
f.
Internet and Network Activity: IP address, browser type, device identifiers, pages visited, time spent on the Site, referring URLs, and interactions with the Site.
g.
Geolocation Data: approximate location inferred from your IP address.
h.
Inferences: profile and preference data derived from purchase and browsing history to personalize our luxury services.
i.
Sensitive Personal Information: only where you voluntarily provide it, such as dietary restrictions or health-related accessibility needs, and only as needed to provide requested services. We do not sell sensitive personal information.
4. Sources of Personal InformationWe collect personal information directly from you, from your device or browser, from our payment processors and shipping carriers, from our service providers, and from publicly available sources to verify identity or prevent fraud.
5. Purposes for Collection and UseWe use personal information to:
- Process and fulfill e-commerce orders, payments, shipping, and returns.
- Provide concierge, reservation, and residence management services.
- Authenticate returned goods and prevent fraud.
- Maintain VIP client relationships, order history, and long-term service records.
- Personalize product recommendations and experiences.
- Send transactional communications and, with separate consent where required, marketing messages.
- Improve Site functionality, analytics, and security.
- Comply with legal obligations, resolve disputes, and enforce our policies.
- Protect the intellectual property of AKCHURIN NEW YORK.
6. Cookies and Tracking TechnologiesWe use cookies and similar technologies as described in our Cookie Settings page. You may manage cookie preferences at any time by clicking “Cookie Settings.” Essential cookies are necessary for the Site to function and cannot be disabled. Analytics and Marketing cookies are used only with your consent where required by law.
7. Data RetentionWe retain personal information as follows:
- Order and transaction records: for the duration of the client relationship and for seven years thereafter to satisfy tax, accounting, and legal obligations.
- VIP client profiles and preference history: for as long as you maintain an account or an active client relationship, unless you request deletion.
- Concierge, reservation, and residence records: for the period necessary to provide the services and for up to seven years for legal, tax, and operational recordkeeping.
- Marketing communications: until you withdraw consent or opt out.
- Security and IP protection logs: for up to 24 months unless needed for ongoing legal matters.
8. Disclosure of Personal InformationWe may disclose personal information to:
- Service providers who perform services on our behalf, including payment processors, shipping carriers, fraud prevention providers, email delivery providers, analytics providers, and IT security providers.
- Professional advisors, including attorneys and accountants, as necessary.
- Government authorities or regulators when required by law.
We do not sell personal information for monetary consideration. We may “share” information for cross-context behavioral advertising as defined under CCPA only where you have opted in to Marketing cookies. You may opt out by visiting Cookie Settings or contacting us.
9. CCPA/CPRA RightsIf you are a California resident, you have the right to:
- Know: request disclosure of the categories and specific pieces of personal information collected, used, disclosed, or shared.
- Delete: request deletion of personal information, subject to legal exceptions.
- Correct: request correction of inaccurate personal information.
- Opt Out of Sale/Sharing: request that we not sell or share personal information for cross-context behavioral advertising.
- Limit Use of Sensitive Personal Information: request that we limit use of sensitive personal information to certain purposes.
- Non-Discrimination: we will not discriminate against you for exercising these rights.
To exercise any rights, contact Info@akchurin.com or use the “Do Not Sell or Share My Personal Information” link in the Site footer. We may verify your identity using reasonable methods before processing requests.
10. New York Resident Rights and SecurityFor New York residents, we comply with the New York SHIELD Act by implementing reasonable administrative, technical, and physical safeguards to protect personal information. We maintain a data security program that includes employee training, vendor due diligence, access controls, encryption of sensitive data, and incident response procedures.
11. Data SecurityWe use industry-standard measures including TLS encryption, restricted access, and secure payment processing. No system is completely secure, and we cannot guarantee absolute security. We will notify affected individuals and regulators as required by law in the event of a qualifying data breach.
12. Children’s PrivacyThe Site is not directed to individuals under 18, and we do not knowingly collect personal information from children under 16. If you believe a child has provided personal information, contact us for deletion.
13. IP Protection DisclaimerAll product designs, images, product descriptions, brand elements, and digital content on the Site are proprietary to AKCHURIN NEW YORK. Your use of the Site or submission of personal information does not grant you any license or right to reproduce, download, adapt, or commercially exploit any AKCHURIN NEW YORK intellectual property. Unauthorized use is strictly prohibited.
14. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. We will post the updated version with a new Effective Date. Continued use of the Site after changes constitutes acceptance where permitted by law.
15. Contact UsAkcurin Inc Privacy Office
285 Fulton St, 85th Floor, Suite 8500, New York, NY 10007, USA
Info@akchurin.com
+1 646 884 4380